Pre-service

Optimized Solutions for Healthcare Administration

Synova enhances pre-service efficiency by assisting your team with the best standards of documentation and checks before the patient’s visit.

24
hr
TAT
500
+
satisfied clients
Up to
99
%
accuracy
24
hr
TAT
500
+
satisfied clients
Up to
99
%
accuracy
24
hr
TAT
500
+
satisfied clients
Up to
99
%
accuracy
24
hr
TAT
500
+
satisfied clients
Up to
99
%
accuracy
What do we offer

Pre-Service

Pre-services involve handling administrative tasks, including scheduling, demographic entry, insurance verification, documentation review, and quality checks to ensure a seamless and efficient experience before a patient's visit.

Pre-service

Assisting your team with the best standards of documentation and checks before the patient’s visit.

During Service

Ensuring your costs and revenues are optimized while your on-ground teams provide the best of care to your patients.

Post-service

Maximizing reimbursement and financial stability through effective billing and claims management.

What do we offer

Pre-Service

Pre-services involve handling administrative tasks, including scheduling, demographic entry, insurance verification, documentation review, and quality checks to ensure a seamless and efficient experience before a patient's visit.

Scheduling and Demographic Entry

Managing appointment bookings and gathering patient information accurately, ensuring efficient clinical operations and enhanced patient care delivery.

Credentialing and Contracting

Verifying healthcare providers' credentials and negotiating contracts with insurance companies to ensure they are authorized to provide services and receive reimbursement, crucial for operational readiness and financial stability.

Eligibility & Benefits Verification

Ensuring patients' insurance coverage details are accurately verified before visits, facilitating smooth billing, minimizing claim denials, and increasing financial transparency and patient satisfaction.

Clinical Documentation Improvement

Enhancing the accuracy, specificity, and completeness of medical documentation, ensuring that patient diagnoses and treatments are precisely recorded. This improves care delivery, coding accuracy, and financial outcomes.

HEDIS (Quality reporting)

HEDIS® is a set of standardized performance measures developed by the NCQA to objectively measure, report, and compare quality across health plans.

Scheduling and Demographic Entry

Managing appointment bookings and gathering patient information accurately, ensuring efficient clinical operations and enhanced patient care delivery.

Credentialing and Contracting

Verifying healthcare providers' credentials and negotiating contracts with insurance companies to ensure they are authorized to provide services and receive reimbursement, crucial for operational readiness and financial stability.

Eligibility & Benefits Verification

Ensuring patients' insurance coverage details are accurately verified before visits, facilitating smooth billing, minimizing claim denials, and increasing financial transparency and patient satisfaction.

Clinical Documentation Improvement

Enhancing the accuracy, specificity, and completeness of medical documentation, ensuring that patient diagnoses and treatments are precisely recorded. This improves care delivery, coding accuracy, and financial outcomes.

HEDIS (Quality reporting)

HEDIS® is a set of standardized performance measures developed by the NCQA to objectively measure, report, and compare quality across health plans.

Challenges We Solve

Choosing Pre-Service

Increased Administrative Burden

Constantly changing regulations and documentation requirements consume valuable time, diverting focus from patient care.

Underutilized Revenue Potential

Data entry errors, inaccurate coding, and claim denials lead to financial loss and untapped revenue potential.

Lack of Valuable Data and Insights

Without robust data systems, providers face blind spots in revenue potential, operational efficiency, and compliance risks.

Measurable Impact

500
+
satisfied clients
Up to
99
%
accuracy
24
hr
TAT

Find what’s Right for you

Discover how Synova can unlock value through our customized solutions across all stages of your healthcare journey. From optimizing operations to enhancing patient care, we're here to support your journey toward excellence in healthcare delivery.

Customized Solutions

Designed for your Requirements

Our service solutions streamline operations, enhance patient engagement, and integrate advanced clinical support technologies, tailored to meet your specific needs with efficiency and excellence.

Accurate, timely reimbursement

Maximize earned reimbursement and minimize delays by uncovering missed opportunities and unpaid revenue using advanced technology.

Reduced Administrative Cost

Streamline operations, save time, and reduce administrative costs, allowing your team to focus on patient care.

Enhanced Patient Experience

Eliminate administrative hurdles and access accurate information to deliver exceptional patient care and satisfaction.

Improved Compliance

Ensure full compliance with industry standards using our advanced technology and comprehensive solutions, mitigating legal and financial risks.

Unparalleled RCM Intelligence

Access clear, actionable reports for full revenue cycle visibility, identifying inefficiencies and revenue leaks to inform better care decisions.

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The Beginning

We start as soon as you can

Partnering with a company away from the premise of your healthcare practice or organization could be a challenging evaluation, and therefore we do everything in our capacity to ease you into the new, mutually beneficial partnership.

01
Discover

Assessing your financial flow for efficiency and potential improvements.

02
Plan

Creating a tailored strategy with clear goals, roles, and measurement criteria.

03
Transition

Ensuring seamless implementation through close collaboration and adherence to protocols.

04
Enhance

Monitoring progress, addressing issues promptly, and striving for ongoing enhancements.

frequently asked questions

All your Doubts Resolved

Can Synova's RCM services be customized to our specific healthcare organization's needs?

Definitely, every healthcare organization has unique requirements, workflows, and preferences. We work closely with your team to understand nuances and design a tailored RCM strategy that aligns with your goals and objectives.

Can Synova integrate with our existing healthcare information systems?

Absolutely. Our services are designed to seamlessly integrate with a wide range of electronic health record (EHR) systems, practice management software, and other healthcare IT solutions. Our team works closely with you to ensure a smooth and efficient integration process, minimizing disruption to your operations. We use industry-standard interfaces and protocols to facilitate data exchange and ensure that all relevant patient information flows seamlessly between systems.

How do you ensure a seamless transition when taking over our RCM processes?

We ensure a seamless transition by assigning a dedicated transition team, developing a detailed roadmap, securely migrating data, integrating with your existing systems, providing comprehensive training, conducting rigorous testing, and offering ongoing support and optimization to safeguard your operational flow throughout the transition process.

How do you measure and report on the performance of your RCM services?

We establish clear performance and Service Level Agreements (SLAs) tailored to your goals. We provide regular reporting and analytics that include detailed dashboards, trends, and benchmarking against industry standards, allowing you to track our performance. Additionally, our team conducts surprise audits and weekly performance reviews to maximize opportunities for optimization.

What technologies and software do you use for RCM processes?

At Synova, we utilize proprietary tech, advanced analytics, and machine learning algorithms to streamline and optimize our revenue cycle management processes. Our tech is built on a robust and scalable architecture, ensuring efficient processing and secure data handling.

How do you ensure compliance with healthcare regulations and standards?

We strictly adhere to HIPAA regulations and employ robust security measures to ensure the privacy and confidentiality of patient information. Our teams operate within secure, HIPAA-compliant environments, and all data transmissions are encrypted.We stay up-to-date with the latest healthcare regulations, coding guidelines, and industry standards, including HIPAA, Medicare, Medicaid, and commercial payer requirements. We invest in ongoing training and education to ensure our team is always updated with the latest knowledge and best practices.

Your Process, Our Technology

Building a Partnership grounded in trust and transparency.

When we build solutions with healthcare organizations like yours, it significantly reduces development and adoption times. We work as partners to solve problems and unlock tangible value.

Accelerated Outcomes
Partnering with Synova reduces development and adoption times, expediting the delivery of efficient revenue cycle solutions.
Value-driven Collaboration
By combining healthcare organizations’ patient-focused experience with Synova’s expertise, our partnership unlocks tangible value and fosters innovation.
Compliance Assurance
Collaborating with Synova ensures solutions are developed to meet industry standards and regulations, fostering trust and delivering high-quality, compliant outcomes.

Bring a change to your Healthcare Operations

A partnership with Synova gives you an inherent:

Adherence towards federal, state, and organizational compliances, as well as safeguarding patient data.

Sense of ownership and commitment towards providing value.

Focus on speed, accuracy, efficiency, and optimal outcomes.

Sense of security and transparency through periodic reporting and actionable insights.

Connect with our experts for a quick analysis and possibilities.

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